Outage in Shopify
Subscription orders are showing duplicate line items on some stores
Resolved Minor
January 14, 2025 - Started 10 months ago
- Lasted about 2 hours
Incident Report
Subscription orders from apps on some stores are showing duplicate line items and discounts in the Shopify admin. Some buyers may have been charged double the line item prices, if recurring orders were created for those subscription contracts. We’re investigating and will keep you updated.
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