Outage in Shopify
Multiple Shopify tools and systems are down
Resolved MajorIncident Report
Summary AI Generated
Shopify experienced a major outage affecting multiple core systems including Admin, Checkout, Reports and Dashboards, Storefront, Support, and Point of Sale, with shopify.com and Shopify POS not working as expected. The incident impacted merchants' ability to access their admin panels and process transactions through POS systems. The issue was identified and resolved within 1.5 hours after implementing a fix and monitoring the results.
We are currently aware of issues with access to admins, Shopify POS, and shopify.com not working as expected. We are working on a resolution.
Components affected
Shopify Admin Shopify Checkout Shopify Reports and Dashboards Shopify Storefront Shopify Support Shopify Point of SaleNeed to monitor Shopify outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 03/12/2026 05:32PM
This incident has been resolved.
MONITORING
about 15 hours ago - at 03/12/2026 04:39PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 16 hours ago - at 03/12/2026 04:19PM
The issue has been identified, and we are working on implementing a fix.
INVESTIGATING
about 16 hours ago - at 03/12/2026 04:09PM
We have identified the issue and seeing recovery but will continue to stay on top of this until fully recovered.
INVESTIGATING
about 16 hours ago - at 03/12/2026 04:05PM
We are continuing to investigate this issue.
INVESTIGATING
about 16 hours ago - at 03/12/2026 04:01PM
We are currently aware of issues with access to admins, Shopify POS, and shopify.com not working as expected. We are working on a resolution.
source IsDown
Possible Outage Indicated by User Reports
Reports started 1 minute before official outage was reported
Latest Shopify outages
Some merchants and customers experiencing issues accessing the storefront - about 12 hours ago
Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts - 4 days ago
Some merchants encountering error messages while interacting with Sidekick or accessing the help centre - 4 days ago
POS card readers may not connect to Shopify POS - 8 days ago
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