Outage in Shopify

Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin

Resolved Minor

September 06, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Between 08:34–09:34 UTC on September 6, 2026, a backend service issue caused outages affecting Shopify Admin, storefronts, and checkouts for some merchants and buyers. This disrupted merchants' ability to manage their stores and impacted buyers attempting to browse and complete purchases. A fix was deployed at 09:31 UTC, fully resolving the issue with no further impact observed.

Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investigating and will provide an update shortly.

Components affected

Shopify Storefront Shopify Admin Shopify Checkout

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 09/06/2026 11:03AM

Between 08:34 UTC - 09:34 UTC, we experienced outages for Shopify Admins, storefronts, and checkouts on some stores due to an issue affecting backend services. A fix was implemented at 09:31 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

MONITORING 4 days ago - at 09/06/2026 10:12AM

This issue has been resolved and is being monitored.

INVESTIGATING 4 days ago - at 09/06/2026 09:46AM

Errors are trending downwards, however we are continuing to investigate.

INVESTIGATING 4 days ago - at 09/06/2026 09:08AM

We are investigating and will keep you updated.

INVESTIGATING 4 days ago - at 09/06/2026 08:54AM

Some merchants and buyers may encounter error messages when navigating Shopify admins and storefronts. We are investigating and will provide an update shortly.

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