Outage in Shopify
Shopify Admins are experiencing degraded performance
Resolved MinorIncident Report
Summary AI Generated
Between 9:19–13:20 UTC on September 15, 2026, Shopify experienced login issues affecting Admin, Point of Sale, and Support contact performance. Merchants were unable to access their admin panels, encountering errors stating "There was a problem loading this website," with some also unable to load Shopify Forms. A fix was deployed at 13:00 UTC, restoring access and resolving the incident after a monitoring period.
Shopify Admins may be inaccessible to some merchants. We are currently investigating and will update you as soon as possible.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/15/2026 01:24PM
Between 9:19 – 13:20 UTC, we experienced user login issues which affected Admin, POS and support contact performance. A fix was implemented at 13:00 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
4 days ago - at 09/15/2026 12:54PM
We have identified a fix and have begun to see recovery of Shopify logins. We continue to monitor the situation before confirming resolution.
IDENTIFIED
4 days ago - at 09/15/2026 12:00PM
We are continuing to investigate the root cause of degraded logins to Admin, POS and other areas, including Shopify Support.
IDENTIFIED
4 days ago - at 09/15/2026 11:00AM
We've identified the problem Admin and POS logins, and we're working on a solution.
INVESTIGATING
4 days ago - at 09/15/2026 10:07AM
We have noted some recovery upon canceling and restarting the login flow. We continue to investigate and will keep you updated.
INVESTIGATING
4 days ago - at 09/15/2026 09:49AM
Shopify Admins may be inaccessible to some merchants. We are currently investigating and will update you as soon as possible.
Latest Shopify outages
Shop App, Shop Pay & Shop Pay Installments are unavailable - about 17 hours ago
Some customers experiencing issues with the Shop App - about 22 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
