Outage in ShopKeep
BackOffice Sync Service - ShopKeep
Resolved MinorIncident Report
Some ShopKeep users are reporting experiencing issues with syncing transaction data to the S-Series Backoffice.
We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/29/2025 08:53PM
The resolution has been fully confirmed and BackOffice performance is back to normal.
MONITORING
6 months ago - at 04/29/2025 08:12PM
The BackOffice issue has been resolved and all ShopKeep customers should be able to sync data to the BackOffice as normal. We will continue monitoring performance until the full resolution has been confirmed.
INVESTIGATING
6 months ago - at 04/29/2025 07:59PM
Some ShopKeep users are reporting experiencing issues with syncing transaction data to the S-Series Backoffice.
We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Latest ShopKeep outages
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Lightspeed Retail (S-Series) - 5 months ago
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