Outage in ShopKeep
BackOffice Sync Service - ShopKeep
Resolved Minor
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Outage Details
Some ShopKeep users are reporting experiencing issues with syncing transaction data to the S-Series Backoffice.
We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Components affected
ShopKeep BackOfficeLatest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/29/2025 08:53PM
The resolution has been fully confirmed and BackOffice performance is back to normal.
MONITORING
22 days ago - at 04/29/2025 08:12PM
The BackOffice issue has been resolved and all ShopKeep customers should be able to sync data to the BackOffice as normal. We will continue monitoring performance until the full resolution has been confirmed.
INVESTIGATING
22 days ago - at 04/29/2025 07:59PM
Some ShopKeep users are reporting experiencing issues with syncing transaction data to the S-Series Backoffice.
We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover it.
Latest ShopKeep outages
iOS 17.1 Crash Behavior- DO NOT UPDATE IOS TO 17.1 - over 1 year ago
Partial Outage - Clover Mini Generation 1/2 NFC Payments - over 1 year ago
Ecommerce Item Sync - Degraded Performance - almost 2 years ago
Ecommerce Item Sync - Degraded Performance - almost 2 years ago
BackOffice and eCommerce Outage - almost 2 years ago
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