ShopKeep status. Is ShopKeep down right now?
ShopKeep status updated a few minutes ago
What is ShopKeep status right now?
ShopKeep is working normally
IsDown last checked ShopKeep status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Apr 2020
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110 incidents caught
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14 components tracked in real-time
ShopKeep service health over the last 24 hours
This chart shows the number of user-reported issues for ShopKeep service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
ShopKeep Outage Map
See where users report ShopKeep is down. The map shows recent ShopKeep outages from around the world.
ShopKeep Outage Map
Related services
Monitor ShopKeep status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest ShopKeep outages detected by IsDown
Check ShopKeep status history below. IsDown detects when ShopKeep is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
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Some ShopKeep users are reporting experiencing issues with syncing transaction data to the S-Seri...
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Oct 20, 2025 at 01:33 PM UTC
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about 7 hours |
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Investigating - We are currently investigating an elevated number of errors affecting merchants u...
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Aug 21, 2025 at 06:12 PM UTC
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about 2 hours |
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Some ShopKeep users are reporting experiencing issues with syncing transaction data to the S-Seri...
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Jul 02, 2025 at 05:29 PM UTC
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about 1 hour |
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Some Lightspeed S-Series accounts using the Ingenico ICMP, IPP320, and IPP350 are reporting an in...
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Jun 30, 2025 at 04:59 PM UTC
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10 days |
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We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated...
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Jun 18, 2025 at 06:59 PM UTC
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about 1 hour |
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Some ShopKeep users are reporting experiencing issues with syncing transaction data to the S-Seri...
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Apr 29, 2025 at 07:59 PM UTC
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about 1 hour |
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iOS 17.1 is experiencing crash behavior. Please DO NOT update your iPad's iOS to 17.1. We are wor...
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Oct 26, 2023 at 04:06 PM UTC
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about 8 hours |
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Merchants processing using a Generation 1 or 2 Clover Mini may find themselves unable to complete...
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Oct 05, 2023 at 10:21 PM UTC
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12 days |
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We have identified an issue with the item sync between Backoffice and eCommerce. The sync is dela...
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Jul 06, 2023 at 09:58 PM UTC
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1 day |
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We have identified an issue with the item sync between Backoffice and eCommerce. The sync is dela...
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Jul 01, 2023 at 02:45 AM UTC
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about 3 hours |
Get alerts when ShopKeep is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
ShopKeep Scheduled Maintenances
Check upcoming ShopKeep maintenance windows. 1 scheduled maintenances may affect ShopKeep status.
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Feb 27 2026Status Page Migration Notice
Scheduled for February 27, 2026 at 05:00 AM UTC · until 06:00 AM UTC
Please be advised that we are migrating our current system status reporting to the main Lightspeed Status Page. Moving forward, all real-time updates, incident reports, and maintenance notifications for our services will be consolidated and availa...
ShopKeep Components Status
Check if any ShopKeep component is down. View the current status of 5 services and regions.
| Component | Status | Details |
|---|---|---|
| BackOffice status | OK | View details |
| Integrations status | OK | View details |
| Payment Processing status | OK | View details |
| ShopKeep.com status | OK | View details |
| Support status | OK | View details |
About ShopKeep Status and Outage Monitoring
IsDown has monitored ShopKeep continuously since April 2020, tracking this Point of Sale for 6 years. Over that time, we've documented 110 outages and incidents, averaging 1.6 per month.
We monitor ShopKeep's official status page across 14 components organized into 5 groups. IsDown interprets ShopKeep statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if ShopKeep is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track ShopKeep status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors ShopKeep
IsDown checks ShopKeep's status page every few minutes, across all 14 components. We combine official status data with user reports to detect when ShopKeep is down, often before the vendor announces it.
When ShopKeep status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring ShopKeep with IsDown
Track ShopKeep incidents and downtimes by severity
IsDown checks ShopKeep official status page for major/minor outages or downtimes. A major outage is when ShopKeep experiences a critical issue that severely affects one or more services/regions. A minor incident is when ShopKeep experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ShopKeep outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with ShopKeep
ShopKeep and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of ShopKeep outages and downtimes
IsDown collects all information from the outages published in ShopKeep status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming ShopKeep maintenance events
ShopKeep publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the ShopKeep outages that impact your business
IsDown monitors ShopKeep and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
Get Started Free
No credit card required • 14-day free trial
ShopKeep Downdetector vs IsDown
Looking for ShopKeep outage alerts like Downdetector? IsDown monitors ShopKeep's official status page for verified incident data, not just user reports. Know exactly when ShopKeep is down, which components are affected, and when service health is restored. Here's why official ShopKeep status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official ShopKeep status page monitoring. Know when ShopKeep is down with real time incident details. | ||
| Monitor 5,450+ services including ShopKeep in a single dashboard. | ||
| Instant ShopKeep outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: ShopKeep official status plus user reports for early outage detection. | ||
| Maintenance feed for ShopKeep | ||
| Granular alerts filtering by ShopKeep components and regions. |
Monitor ShopKeep Status with IsDown
14-day free trial • No credit card required
Frequently Asked Questions
Is ShopKeep down today?
ShopKeep isn't down. You can check ShopKeep status and incident details on the top of the page. IsDown continuously monitors ShopKeep official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current ShopKeep status?
ShopKeep is currently operational. You can check ShopKeep status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a ShopKeep outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is ShopKeep down today or just slow?
Currently there's no report of ShopKeep being slow. Check on the top of the page if there are any reported problems by other users.
How are ShopKeep outages detected?
IsDown monitors the ShopKeep official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is ShopKeep having an outage right now?
ShopKeep last outage was on October 20, 2025 with the title "BackOffice - ShopKeep"
How to check if ShopKeep is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring ShopKeep and get alerts in real-time when ShopKeep has outages.
Why use IsDown to monitor ShopKeep instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShopKeep and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring ShopKeep?
IsDown and DownDetector help users determine if ShopKeep is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShopKeep's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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