How to monitor or check ShopKeep status?

You can use IsDown service or go to ShopKeep official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when ShopKeep is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when ShopKeep has issues. ShopKeep official status page might also offer notification options such as email, SMS, or Slack.

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Is ShopKeep Down?

Q: Is ShopKeep down today?

ShopKeep was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the ShopKeep status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest ShopKeep outages, issues and problems' at the top of the page.

Live ShopKeep status. See if ShopKeep is down, view recent outages, and get real-time alerts when problems start.

What is ShopKeep current status?

ShopKeep is having a major outage

IPP320/IPP350 Credit Card Processing

started 4 days ago

Some Lightspeed S-Series accounts using the Ingenico ICMP, IPP320, and IPP350 are reporting an inability to connect hardware, impacting the ability to process credit card payments. We are investiga...

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ShopKeep issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

ShopKeep outage history

IsDown has tracked 108 incidents since started monitoring ShopKeep status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.

Jul 02 2025

BackOffice - ShopKeep

2 days ago · lasted about 1 hour

Some ShopKeep users are reporting experiencing issues with syncing transaction data to the S-Series Backoffice. We are investigating the issue and its potential cause(s). Please subscribe to updates on this page for new information as we uncover...
Jun 18 2025

Lightspeed Retail (S-Series)

16 days ago · lasted about 1 hour

We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
Apr 2020 ...

IsDown started monitoring ShopKeep status

We've tracked and collected 108 incidents since started monitoring ShopKeep status

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ShopKeep comments about outages

M

Mary

3 days ago

Cc processor not working.
M

Maria

4 days ago

Corrupt Data Message, now creait card machine won't connect to Shopkeep. Their customer service via chat and phone has been umavailable for HOURS,
O

Olga

4 days ago

Card reader would not connect to ipad
S

Scott

Credit Cards 7 months ago

Credit cards won’t process
S

Sylvia

7 months ago

we can't run any payments right now
M

Matt

Payment Processing 9 months ago

I can’t process credit card payments. It says it can’t talk to the portal or gateway.

Check ShopKeep components, services, or regions current status in real-time

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Frequently Asked Questions

Is ShopKeep down today?

ShopKeep is down. You can check ShopKeep status and incident details on the top of the page. IsDown continuously monitors ShopKeep official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ShopKeep status?

ShopKeep seems to be having problems. You can check ShopKeep status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ShopKeep outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is ShopKeep slow today?

Yes, ShopKeep might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are ShopKeep outages detected?

IsDown monitors the ShopKeep official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last ShopKeep outage?

ShopKeep last outage was on July 02, 2025 with the title "BackOffice - ShopKeep"

ShopKeep not working for you? How do I know if ShopKeep is down?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How can I check ShopKeep status and outages?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring ShopKeep and get alerts in real-time when ShopKeep has outages.

Why use IsDown to monitor ShopKeep instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShopKeep and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about ShopKeep status changes?

IsDown offers an easy way to monitor ShopKeep with maximum flexibility

Major Outages Notifications

IsDown monitors ShopKeep for major outages. A major outage is when ShopKeep experiences a critical issue that severely affects one or more services/regions. When ShopKeep marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors ShopKeep status page for minor outages. A minor outage is when ShopKeep experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in ShopKeep status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

ShopKeep publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors ShopKeep and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

ShopKeep and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.