Outage in SHOPLINE

[All Region] [Shoplytics] Shoplytics 數據延遲

Resolved Minor

September 23, 2024 - Started 3 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Shoplyitcs 以及顧客分群功能數據延遲中，可能導致目前數據顯示或搜尋結果不準確，工程團隊緊急排查中

Components affected

SHOPLINE Shoplytics

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 09/23/2024 04:27PM

9/24 00:00 目前數據已修復完畢、恢復正常更新。

INVESTIGATING 3 months ago - at 09/23/2024 07:26AM

Shoplyitcs 以及顧客分群功能數據延遲中，可能導致目前數據顯示或搜尋結果不準確，工程團隊緊急排查中

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[All Region] Open API 故障，影響社交電商、擴充功能商店等功能無法正常運作 - 3 months ago

商店前台顯示異常，無法正常進入 - 3 months ago

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