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Outage in SHOPLINE

[TW] [全家超取] 因全家服務不穩,目前執行出貨、列印標籤功能受限

Resolved Minor
June 07, 2026 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

SHOPLINE experienced a service disruption affecting Family Mart convenience store pickup services due to system equipment issues on Family Mart's end, causing limitations in shipping execution and label printing functions for some merchants. The incident affected both B2C bulk shipping and C2C delivery services for Family Mart in Taiwan. The issue was resolved after 1.9 hours when Family Mart completed their system repairs, restoring normal shipping and label printing functionality.

目前因全家端系統設備異常,導致部分店家執行出貨及列印標籤功能受限。 已於第一時間回報全家團隊,全家端正全力搶修排除中。如有最新進度,我們將隨時於此頁面更新。

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 06/08/2026 04:54AM

全家端已修復,目前執行出貨、列印標籤功能正常運作

IDENTIFIED 7 days ago - at 06/08/2026 03:04AM

目前因全家端系統設備異常,導致部分店家執行出貨及列印標籤功能受限。
已於第一時間回報全家團隊,全家端正全力搶修排除中。如有最新進度,我們將隨時於此頁面更新。

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