Outage in SHOPLINE

[All Region] 部分功能受 AWS 區域異常影響

Resolved Minor

October 20, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

目前我們觀測到部分功能無法運作，如無法發送報表信件、訂單狀態通知信等，原因為 AWS 美國東部（us-east-1）區域正在發生服務異常。團隊已啟動內部事件應變機制，並持續追蹤 AWS 修復進度。請參考 https://health.aws.amazon.com/health/status

Components affected

SHOPLINE Admin Panel

Trusted by 1000+ teams

Need to monitor SHOPLINE outages?

Stop finding out about outages from your users. Monitor 6,020+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial

No credit card required

Set up in 2 minutes

14-day free trial

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 12:37PM

於 18:00 後服務恢復正常。

IDENTIFIED 6 months ago - at 10/20/2025 08:22AM

目前我們觀測到部分功能無法運作，如無法發送報表信件、訂單狀態通知信等，原因為 AWS 美國東部（us-east-1）區域正在發生服務異常。團隊已啟動內部事件應變機制，並持續追蹤 AWS 修復進度。

請參考
https://health.aws.amazon.com/health/status

Latest SHOPLINE outages

[All Region][Storefront] 部分商店前台受到網域商 cloudflare 影響，可能導致前台無法進入 - 4 months ago

[TW] [全家超取] 因全家服務不穩，目前執行出貨、列印標籤功能受限 - 4 months ago

[All Region] 新建商品機率性無法正常開啟 - 11 months ago

[All Region][Admin] 商店前後台目前連線異常，可能有無法進入狀況 - 12 months ago

[TW] [新竹物流] 配送狀態未及時更新 - about 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook