Outage in SHOPLINE

[All Region] 部分功能受 AWS 區域異常影響

Resolved Minor
October 20, 2025 - Started about 10 hours ago - Lasted about 4 hours
Official incident page

Incident Report

目前我們觀測到部分功能無法運作，如無法發送報表信件、訂單狀態通知信等，原因為 AWS 美國東部（us-east-1）區域 正在發生服務異常。團隊已啟動內部事件應變機制，並持續追蹤 AWS 修復進度。 請參考 https://health.aws.amazon.com/health/status
Components affected
SHOPLINE Admin Panel

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 10/20/2025 12:37PM

於 18:00 後服務恢復正常。

IDENTIFIED about 10 hours ago - at 10/20/2025 08:22AM

目前我們觀測到部分功能無法運作，如無法發送報表信件、訂單狀態通知信等，原因為 AWS 美國東部（us-east-1）區域 正在發生服務異常。團隊已啟動內部事件應變機制，並持續追蹤 AWS 修復進度。

請參考
https://health.aws.amazon.com/health/status

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