Outage in Shorthand

Difficulty selecting media from Unsplash in Shorthand Editor

Resolved Major

October 17, 2023 - Started over 2 years ago - Lasted 22 minutes
Official incident page

Incident Report

We are aware of an ongoing issue where users are experiencing difficulty selecting media from our Unsplash integration in the Shorthand Editor. As a temporary workaround, you can download Unsplash images directly from the Unsplash website and then easily upload them to the Shorthand Editor. We are working to resolve this issue as quickly as possible. We will provide an update with an ETA once we have more information.

Components affected

Shorthand Unsplash

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/17/2023 12:53PM

The issue affecting media selection from our Unsplash integration in the Shorthand Editor has been successfully resolved.

We apologise for any inconvenience this may have caused.

INVESTIGATING over 2 years ago - at 10/17/2023 12:49PM

We are aware of an ongoing issue where users are experiencing difficulty selecting media from our Unsplash integration in the Shorthand Editor.

As a temporary workaround, you can download Unsplash images directly from the Unsplash website and then easily upload them to the Shorthand Editor.

We are working to resolve this issue as quickly as possible. We will provide an update with an ETA once we have more information.

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