Outage in Showpad
File processing performance
Resolved MinorIncident Report
File uploads to Showpad are undergoing processing delays.
The cause has been identified. The fix is in progress and the issue will be resolved as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/23/2024 09:15PM
We have completed re-processing of the files that were stuck in the "processing" state.
If file processing has already failed, they will need to be re-uploaded or re-synced to Showpad.
MONITORING
over 1 year ago - at 07/23/2024 07:51PM
The file processing issue has been resolved. New file uploads should now work as expected.
We are working on files that are currently stuck in "processing" to ensure that the uploads complete.
If file processing has already failed, or if you need the files immediately, they should be re-uploaded or re-synced to Showpad.
IDENTIFIED
over 1 year ago - at 07/23/2024 07:21PM
File uploads to Showpad are undergoing processing delays.
The cause has been identified. The fix is in progress and the issue will be resolved as soon as possible.
Latest Showpad outages
Showpad platform failing to load - 13 days ago
Errors encountered when saving Advanced Experiences - 4 months ago
Interrupted file processing - 4 months ago
Degraded performance - 4 months ago
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