Outage in Sierra Wireless

Service Disruption Notification (GNOC-826)

Resolved Minor
July 08, 2022 - Started over 2 years ago - Lasted 1 day
Official incident page

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Outage Details

Sierra Wireless Partner Carrier is experiencing a disruption impacting the services listed below. We are working to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 07/09/2022 03:18PM

Rogers Canada has taken corrective action to resolve this issue. Sierra Wireless engineers will continue to monitor to ensure stability on the partner carrier network. We will consider this matter resolved if no further impacts are observed after several hours.

IDENTIFIED over 2 years ago - at 07/09/2022 07:01AM

Rogers Canada continues to work for full network recovery, however estimated time of resolution remains undetermined. We will provide the next update as soon as we are provided additional information.

IDENTIFIED over 2 years ago - at 07/09/2022 03:14AM

Rogers reports they have made meaningful progress towards restoring their wireless services. Their technical teams are still working to achieve full recovery. They do not yet have an ETA on when the network will be fully restored, but they will continue to provide updates during the recovery effort.

IDENTIFIED over 2 years ago - at 07/08/2022 11:59PM

Rogers Canada technical teams remain fully engaged in effort to restore services. The carrier partner has advised that they will provide estimated time of resolution as soon as it is known but it remains undetermined at this time.

IDENTIFIED over 2 years ago - at 07/08/2022 09:00PM

Rogers Canada technical teams continue to work to restore services. Their report states they are making progress, but estimated time of resolution remains unknown.

INVESTIGATING over 2 years ago - at 07/08/2022 06:55PM

Rogers Canada continues to experience network disruption. However, Sierra Wireless engineers have observed some signaling improvement with the carrier. Estimated time of resolution remains unavailable at this time.

INVESTIGATING over 2 years ago - at 07/08/2022 05:38PM

Rogers Canada continues to experience an outage across their wireless and wireline networks. Technical teams are working to restore services as quickly as possible but are still unable to provide an estimated time of resolution.

INVESTIGATING over 2 years ago - at 07/08/2022 03:31PM

Our partner carrier Rogers Canada continues to experience a network outage. There teams are fully engaged to resolve the issue as soon as possible, however estimated time of resolution remains undetermined.

INVESTIGATING over 2 years ago - at 07/08/2022 02:16PM

Our partner carrier continues to experience an outage affecting all services. ETR remains unavailable. We will provide an update as soon as we have additional information.

INVESTIGATING over 2 years ago - at 07/08/2022 12:32PM

Sierra Wireless Partner Carrier is experiencing a disruption impacting the services listed below. We are working to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

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