Outage in Sierra Wireless

Service Disruption Notification – Connectivity Issues from Southern California (GNOC-3728)

Resolved Minor
September 11, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Semtech/Sierra Wireless is experiencing an issue in Southern California with devices connecting to the network. Our engineers are working with our Partner Carrier to identify the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Components affected
Sierra Wireless Verizon - Voice Sierra Wireless Verizon - SMS Sierra Wireless Verizon - Data
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/12/2023 04:00AM

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

MONITORING about 1 year ago - at 09/12/2023 01:30AM

Semtech/Sierra Wireless is seeing connectivity improvements on the network in Southern California. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

INVESTIGATING about 1 year ago - at 09/11/2023 11:29PM

Semtech/Sierra Wireless is experiencing an issue in Southern California with devices connecting to the network. Our engineers are working with our Partner Carrier to identify the cause and scope of the impact.

No ETR is currently available. We will provide an update as soon as we have additional information.

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