Outage in Sierra Wireless

Service Degradation Notification – LTE Data Connectivity Disturbance in North America (GNOC-7654)

Resolved Minor
March 20, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Need to monitor Sierra Wireless outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Sierra Wireless, and never miss an outage again.
Start Free Trial

Outage Details

Our monitoring tools showed a potential partner carrier disturbance in North America that affected LTE Data services and network connectivity for Semtech Smart Connectivity. Our internal teams are engaged with our partner investigating to determine scope and resolution of the issue. Impact: For less than 30 minutes, subscribed customers may have experienced delays and failures in LTE Data services and network connectivity. 1st network event: 2025-03-20 16:52 - 17:07 UTC 2nd network event: 2025-03-20 17:13 - 17:26 UTC We will provide an update as soon as we have additional information.
Components affected
Sierra Wireless Data Sierra Wireless Data (NA) Sierra Wireless Data Sierra Wireless Data
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2025 11:52PM

Our monitoring tools have shown improved stability for the last several hours. Our internal teams escalated the issue and will continue to work with the partner offline to determine the cause and resolution. We consider this matter closed.

Impact: Subscribed customers may have experienced delays and failures in LTE Data services and network connectivity in the North America region.

We apologize for any inconvenience this may have caused.

MONITORING about 1 month ago - at 03/20/2025 06:20PM

Our monitoring tools showed a potential partner carrier disturbance in North America that affected LTE Data services and network connectivity for Semtech Smart Connectivity. Our internal teams are engaged with our partner investigating to determine scope and resolution of the issue.

Impact: For less than 30 minutes, subscribed customers may have experienced delays and failures in LTE Data services and network connectivity.

1st network event: 2025-03-20 16:52 - 17:07 UTC
2nd network event: 2025-03-20 17:13 - 17:26 UTC

We will provide an update as soon as we have additional information.

Latest Sierra Wireless outages

Intermittent Verizon Wireless SIM Activation Failures (GNOC-7941) - 6 days ago
Service Degradation Notification – Smart Connectivity on Digicel in the French Caribbean (GNOC-7831) - 21 days ago
NA AirVantage Display and Alerting Degradation (GNOC-7749) - 27 days ago
AirLink Mobility Manager (AMM) Hosted DNS Lookup Issue (GNOC-7745) - 28 days ago
Service Degradation for Customers using Essentials 3 (GNOC-7737) - 29 days ago

Be the first to know when Sierra Wireless and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3966 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook