Outage in Sierra Wireless

Service degradation Notification for SIM Subscription in EU Region (GNOC-11335)

Resolved Minor

February 24, 2026 - Started about 11 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Service degradation in the EU Region. Customer in Germany using VPLMN Vodafone D2 GmbH may experience delay/impact in Data services. Semtech is working with our partner carrier to determine the scope and cause. Impact: Impacted devices may experience delay/impact in Data services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

Components affected

Sierra Wireless Data Sierra Wireless Data (EU)

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 02/25/2026 03:10AM

This incident has been resolved.

MONITORING about 11 hours ago - at 02/25/2026 01:53AM

Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network.

We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.

INVESTIGATING about 11 hours ago - at 02/25/2026 01:15AM

Service degradation in the EU Region. Customer in Germany using VPLMN Vodafone D2 GmbH may experience delay/impact in Data services. Semtech is working with our partner carrier to determine the scope and cause.

Impact:
Impacted devices may experience delay/impact in Data services.

We appreciate your patience in this regard. We will provide the next update within 2 hours.

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