Outage in Sierra Wireless
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-11201)
Resolved MinorIncident Report
Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions.
The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause.
Impact:
Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We will provide further updates in 90 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/12/2026 06:11PM
We have not observed any further issues during our monitoring period. We are considering this issue resolved.
MONITORING
2 months ago - at 02/12/2026 03:58PM
Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
INVESTIGATING
2 months ago - at 02/12/2026 02:45PM
Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions.
The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause.
Impact:
Impacted devices may experience delays in establishing Data, SMS, and Voice services.
We will provide further updates in 90 minutes.
Latest Sierra Wireless outages
Service Disruption Notification - Telia Swedish (Maingate) Data Service Impairment (GNOC-11695) - 19 days ago
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-11633) - 25 days ago
Service degradation Notification for Essentials5 SIM Subscription in EU & NAM Region (GNOC-11505) - about 1 month ago
Service degradation Notification for SIM Subscription in EU Region (GNOC-11335) - about 2 months ago
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