Outage in Sigfox

Incident S2 CORP-38790 - BUY purchases are unavailable

Resolved Minor
March 31, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Please be advised there is an incident on the BUY platform (BSS). Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-38790 Severity S2 Service Impact BUY purchases - DOWN Start Date and Time 31/03/23 01:40 pm CEST End Date and Time -- Root cause analysis Analysis on-going
Components affected
Sigfox Business Support System (BSS)

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/31/2023 02:10PM

The incident on the BUY platform (BSS) is now resolved.

Incident reference
CORP-38790

Severity
S2

Service Impact
BUY purchases - UP

Start Date and Time
31/03/23 01:40 pm CEST

End Date and Time
31/03/23 02:58pm CEST

Root cause analysis
BUY platform temporary overload

INVESTIGATING over 2 years ago - at 03/31/2023 12:47PM

Please be advised there is an incident on the BUY platform (BSS).
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-38790

Severity
S2

Service Impact
BUY purchases - DOWN

Start Date and Time
31/03/23 01:40 pm CEST

End Date and Time
--

Root cause analysis
Analysis on-going

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