Outage in Signifyd

Webhook / Email Processing Delays

Resolved Major
June 09, 2023 - Started almost 2 years ago - Lasted 40 minutes
Official incident page

Need to monitor Signifyd outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Signifyd, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing a delay in the processing of wehbooks and guarantee email alerts for recent submitted orders due to intermittent operation issues. All orders are being submitted successfully. You can view the order decisions by logging into the Signifyd console at https://console.signifyd.com/ We are investigating the issue and will update the status page once additional information is available. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users can successfully log into the Signifyd Console and view processed orders. - Orders Sent: Sent order are being received and queued for processing. - Order Review: Submitted orders are successfully processed for review. - Order Retrieval: Order status information is available via API on all processed orders. - Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.
Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 06/09/2023 07:28PM

We are experiencing a delay in the processing of wehbooks and guarantee email alerts for recent submitted orders due to intermittent operation issues. All orders are being submitted successfully. You can view the order decisions by logging into the Signifyd console at https://console.signifyd.com/

We are investigating the issue and will update the status page once additional information is available.

Should you have any questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users can successfully log into the Signifyd Console and view processed orders.
- Orders Sent: Sent order are being received and queued for processing.
- Order Review: Submitted orders are successfully processed for review.
- Order Retrieval: Order status information is available via API on all processed orders.
- Reporting: Users can successfully populate report data within the Signifyd “Reporting” systems.

Latest Signifyd outages

Console Search Delays - about 1 month ago
Order Review Processing Delay - about 2 months ago
Reporting Delay - 2 months ago
API Server Errors - 3 months ago
API Server Errors - 3 months ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook