Outage in Silverfin

Mapping & Account names

Resolved Minor
April 11, 2025 - Started 21 days ago - Lasted 3 days
Official incident page

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Outage Details

We have received multiple reports regarding mapping and account name issues. We are currently investigating the cause. For further updates, keep an eye on our status page: https://status.getsilverfin.com/.
Components affected
Silverfin
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/14/2025 01:50PM

This incident has been resolved.

MONITORING 18 days ago - at 04/14/2025 08:02AM

A fix has been implemented and we are monitoring the situation.

IDENTIFIED 21 days ago - at 04/11/2025 02:12PM

We were rolling out a feature to sync account names, it may cause some unexpected mappings. In the meantime we have disabled the feature until further research.

INVESTIGATING 21 days ago - at 04/11/2025 01:51PM

We have received multiple reports regarding mapping and account name issues. We are currently investigating the cause. For further updates, keep an eye on our status page: https://status.getsilverfin.com/.

Latest Silverfin outages

Delayed response time - 15 days ago
Delay syncs - 15 days ago
On-premise sync - 18 days ago
General Outage - 23 days ago

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