Outage in Simbase
[External] - Service Degradation - Radiomovil Dipsa (Telcel) Mexico
Resolved MinorIncident Report
Network issues affecting mobile connectivity in Mexico. Alternative networks are available, and devices are gradually switching over.
Affected countries: MX
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/02/2025 04:00PM
[2025-08-02 15:47:48] - Incident status was updated to "resolved".
Summary: The previously reported incident has been resolved and all services are now fully operational.
MONITORING
9 months ago - at 08/02/2025 01:00PM
[2025-08-02 12:45:09] - Incident status was updated to "monitoring".
Summary: Network block has been lifted following successful tests. Traffic recovery is being observed. Monitoring continues to ensure full restoration of services.
INVESTIGATING
9 months ago - at 08/02/2025 09:00AM
[2025-08-02 08:45:40] - Incident status was updated to "investigating".
Summary: An issue with a network provider in Mexico is being addressed. The affected network has been temporarily blocked to prevent further device connections. Alternative networks are still available in the region. The situation is being monitored closely, and updates will be provided as new information becomes available.
INVESTIGATING
9 months ago - at 08/02/2025 08:40AM
[2025-08-02 08:35:17] - Incident status was updated to "investigating".
Summary: Network issues reported with a provider in Mexico since 05:15 UTC. Alternative networks are available, and devices are gradually switching. The situation is being actively monitored, with further updates to follow.
INVESTIGATING
9 months ago - at 08/02/2025 08:40AM
Network issues affecting mobile connectivity in Mexico. Alternative networks are available, and devices are gradually switching over.
Affected countries: MX
Latest Simbase outages
[External] - Data session establishment issues - 6 days ago
Mobile Data issues - 19 days ago
[External] - Data Instability - about 1 month ago
[External] - Network signaling issues affecting device connectivity - about 1 month ago
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