Outage in Simbase
[External] - Data / voice / SMS failures
Resolved Minor
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Outage Details
Data registration failures affecting mobile connectivity services. Voice and SMS issues also reported. Services have recovered but root cause investigation ongoing.
Affected countries: XX
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/15/2025 10:20AM
[2025-08-15 10:08:50] - Incident status was updated to "resolved".
Summary: The incident has been resolved. A service failure was identified as the root cause, but automatic systems restarted the service, leading to recovery. There was a brief period of intermittent access and a small traffic surge after the restart. All services are now operating normally.
MONITORING
2 days ago - at 08/15/2025 08:20AM
[2025-08-15 08:00:00] - Incident status was updated to "monitoring".
Summary: Services have been restored and are being monitored. The root cause of the incident is still under investigation.
INVESTIGATING
2 days ago - at 08/15/2025 08:20AM
[2025-08-15 07:50:00] - Incident status was updated to "investigating".
Summary: A spike in data registration failures has been detected. The issue is currently under investigation to determine the root cause.
MONITORING
2 days ago - at 08/15/2025 08:20AM
Data registration failures affecting mobile connectivity services. Voice and SMS issues also reported. Services have recovered but root cause investigation ongoing.
Affected countries: XX
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