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Outage in Simbase

Data Connectivity issues with BLACK profile SIM cards

Resolved Minor
September 08, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

An investigation is underway regarding issues affecting Mobile Data services. More information will be provided as it becomes available. Connectivity issues have currently been reported in the US for BLACK profile SIM cards.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/08/2025 03:47PM

Service appears to have fully recovered. We will continue to monitor the situation in the following hours.

MONITORING 8 months ago - at 09/08/2025 01:23PM

We're noticing improvements in the number of data sessions initiated.

We continue to monitor the situation closely and will provide more updates as soon as they become available.

INVESTIGATING 8 months ago - at 09/08/2025 12:42PM

An investigation is underway regarding issues affecting Mobile Data services. More information will be provided as it becomes available. Connectivity issues have currently been reported in the US for BLACK profile SIM cards.

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