Outage in Simbase

[External] - Degraded roaming performance

Resolved Minor
September 09, 2025 - Started 4 days ago - Lasted 27 minutes
Official incident page

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Outage Details

Potential roaming performance degradation affecting mobile network in the Netherlands. No confirmed impact on IoT connectivity yet, but situation is being monitored. Affected countries: NL
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/09/2025 07:00PM

[2025-09-09 18:58:08] - Incident status was updated to "resolved".

Summary: The root cause of the incident has been identified as a signaling storm triggered by MVNO activities. Roaming traffic has been restored and the issue is now resolved. Initial assessments indicate no impact on IoT customers.

INVESTIGATING 4 days ago - at 09/09/2025 06:40PM

[2025-09-09 18:25:17] - Incident status was updated to "investigating".

Summary: A provider reports degraded roaming performance affecting some customers. Currently, no impact on IoT customers has been observed, and no incidents have been reported. The situation is being monitored closely, and updates will be provided if any IoT-related issues are detected.

INVESTIGATING 4 days ago - at 09/09/2025 06:40PM

Potential roaming performance degradation affecting mobile network in the Netherlands. No confirmed impact on IoT connectivity yet, but situation is being monitored.

Affected countries: NL

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