Outage in Simbase
Provisioning issue affecting BLUE and YELLOW profile SIM cards
Resolved MinorIncident Report
We are investigating an issue affecting provisioning of 🔵BLUE and 🟡YELLOW profile SIM cards. You might not be able to enable or disable these SIM cards at this time.
Active SIM cards are not affected by this incident and will continue to be operational, although trying to disable them might fail at this time.
We are currently working with our partners to fix the root issue, and will post an update as soon as more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/24/2025 11:03AM
This incident has been resolved.
MONITORING
7 months ago - at 09/24/2025 09:30AM
A fix has been implemented and we're monitoring the results.
INVESTIGATING
7 months ago - at 09/24/2025 07:51AM
We are investigating an issue affecting provisioning of 🔵BLUE and 🟡YELLOW profile SIM cards. You might not be able to enable or disable these SIM cards at this time.
Active SIM cards are not affected by this incident and will continue to be operational, although trying to disable them might fail at this time.
We are currently working with our partners to fix the root issue, and will post an update as soon as more information is available.
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