Outage in Simbase
Provisioning issue affecting BLUE and YELLOW profile SIM cards
Resolved Minor
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Outage Details
We are investigating an issue affecting provisioning of 🔵BLUE and 🟡YELLOW profile SIM cards. You might not be able to enable or disable these SIM cards at this time.
Active SIM cards are not affected by this incident and will continue to be operational, although trying to disable them might fail at this time.
We are currently working with our partners to fix the root issue, and will post an update as soon as more information is available.
Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/24/2025 11:03AM
This incident has been resolved.
MONITORING
16 days ago - at 09/24/2025 09:30AM
A fix has been implemented and we're monitoring the results.
INVESTIGATING
16 days ago - at 09/24/2025 07:51AM
We are investigating an issue affecting provisioning of 🔵BLUE and 🟡YELLOW profile SIM cards. You might not be able to enable or disable these SIM cards at this time.
Active SIM cards are not affected by this incident and will continue to be operational, although trying to disable them might fail at this time.
We are currently working with our partners to fix the root issue, and will post an update as soon as more information is available.
Latest Simbase outages
[External] - Mobile Data and SMS Service Suspension in Russia - 15 minutes ago
[External] - Data Service Degradation on Black SIM Profile - about 16 hours ago
[External] - Mobile Data Connectivity Issues - about 17 hours ago
[External] - Event processing system disruption - 8 days ago
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