Outage in Simbase
[External] - Mobile Data Connectivity Issues
Resolved MajorIncident Report
Investigating intermittent data sessions affecting a subset of devices. Impacted devices may experience shorter session durations and occasional disconnections.
Affected countries: XX
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/10/2025 07:57AM
Our partner reports service has been restored.
INVESTIGATING
7 months ago - at 10/09/2025 07:40PM
[2025-10-09 19:31:28] - Incident status was updated to "investigating".
Summary: An investigation is underway regarding connectivity issues affecting a subset of devices. Impacted devices may experience brief sessions and intermittent disconnections. The team is working with partners to determine the root cause.
INVESTIGATING
7 months ago - at 10/09/2025 07:40PM
Investigating intermittent data sessions affecting a subset of devices. Impacted devices may experience shorter session durations and occasional disconnections.
Affected countries: XX
Latest Simbase outages
[External] - Data session establishment issues - 5 days ago
Mobile Data issues - 19 days ago
[External] - Data Instability - about 1 month ago
[External] - Network signaling issues affecting device connectivity - about 1 month ago
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