Outage in Simbase
[External] - Mobile Data Connectivity Issues
Resolved Major
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Outage Details
Investigating intermittent data sessions affecting a subset of devices. Impacted devices may experience shorter session durations and occasional disconnections.
Affected countries: XX
Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 10/10/2025 07:57AM
Our partner reports service has been restored.
INVESTIGATING
about 17 hours ago - at 10/09/2025 07:40PM
[2025-10-09 19:31:28] - Incident status was updated to "investigating".
Summary: An investigation is underway regarding connectivity issues affecting a subset of devices. Impacted devices may experience brief sessions and intermittent disconnections. The team is working with partners to determine the root cause.
INVESTIGATING
about 17 hours ago - at 10/09/2025 07:40PM
Investigating intermittent data sessions affecting a subset of devices. Impacted devices may experience shorter session durations and occasional disconnections.
Affected countries: XX
Latest Simbase outages
[External] - Mobile Data and SMS Service Suspension in Russia - 15 minutes ago
[External] - Data Service Degradation on Black SIM Profile - about 16 hours ago
[External] - Event processing system disruption - 8 days ago
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