Outage in Simbase
[External] - Service Degradation Affecting Green SIM Profile
Resolved MinorIncident Report
A global network service degradation is causing connectivity issues for devices using the Green SIM profile. New data sessions may be difficult to establish, while existing sessions remain unaffected. The issue is being investigated and traffic rerouting is in progress.
Affected countries: AL, AD, AT, BE, BA, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IS, IE, IT, LV, LI, LT, LU, MT, MC, ME, NL, MK, NO, PL, PT, RO, SM, RS, SK, SI, ES, SE, CH, GB, VA
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/20/2025 09:20PM
[2025-10-20 21:14:20] - Incident status was updated to "resolved".
Summary: The previously reported incident has been resolved. Services are being monitored for any further issues.
INVESTIGATING
5 months ago - at 10/20/2025 04:20PM
[2025-10-20 16:15:28] - Incident status was updated to "investigating".
Summary: A global network service degradation is causing connectivity issues for some devices in Europe. New data sessions may be affected, while existing sessions remain stable. The issue is under investigation, and efforts are underway to reroute traffic and resolve the problem.
INVESTIGATING
5 months ago - at 10/20/2025 04:20PM
A global network service degradation is causing connectivity issues for devices using the Green SIM profile. New data sessions may be difficult to establish, while existing sessions remain unaffected. The issue is being investigated and traffic rerouting is in progress.
Affected countries: AL, AD, AT, BE, BA, BG, HR, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IS, IE, IT, LV, LI, LT, LU, MT, MC, ME, NL, MK, NO, PL, PT, RO, SM, RS, SK, SI, ES, SE, CH, GB, VA
Latest Simbase outages
[External] - Data Instability - about 18 hours ago
[External] - Data service degradation in Belgium - 16 days ago
[External] - Data roaming services disruption - 23 days ago
[External] - Mobile Data issues - about 1 month ago
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