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Outage in Simbase

[External] - Network Transition Issues in UK

Resolved Minor
October 23, 2025 - Started 5 months ago - Lasted 12 days
Official incident page

Incident Report

Connectivity degradation reported in the UK due to ongoing 2G and 3G network decommissioning. Some devices are experiencing difficulties transitioning to alternative carriers and technologies. Affected countries: GB

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Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 10/23/2025 07:40PM

[2025-10-23 19:31:15] - Incident status was updated to "investigating".

Summary: A major network operator has begun decommissioning its 2G and 3G networks, with full shutdown expected by year-end. Some devices are experiencing difficulties transitioning to other carriers and technologies. The issue is being investigated with upstream partners to identify and resolve the root cause. Further updates will be provided as more information becomes available.

INVESTIGATING 5 months ago - at 10/23/2025 07:40PM

Connectivity degradation reported in the UK due to ongoing 2G and 3G network decommissioning. Some devices are experiencing difficulties transitioning to alternative carriers and technologies.

Affected countries: GB

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