Outage in Simbase

[External] - Mobile data performance issues in the UK

Resolved Major

November 18, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Performance degradation affecting mobile data services for IoT devices in the United Kingdom. The issue is being investigated by the local network provider. Affected countries: GB

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/18/2025 03:40PM

[2025-11-18 15:27:49] - Incident status was updated to "resolved".

Summary: The reported incident has been resolved.

MONITORING 4 months ago - at 11/18/2025 03:00PM

[2025-11-18 14:37:47] - Incident status was updated to "monitoring".

Summary: The network provider has identified the issue and is working on a fix. Some customers are reporting service recovery.

IDENTIFIED 4 months ago - at 11/18/2025 03:00PM

[2025-11-18 14:30:57] - Incident status was updated to "identified".

Summary: The provider reports seeing recovery in their network. They will continue to monitor the situation.

INVESTIGATING 4 months ago - at 11/18/2025 02:20PM

[2025-11-18 14:07:38] - Incident status was updated to "investigating".

Summary: An external internet issue is impacting roaming infrastructure. The provider is currently investigating the problem.

INVESTIGATING 4 months ago - at 11/18/2025 02:00PM

[2025-11-18 13:26:37] - Incident status was updated to "investigating".

Summary: A roaming partner in the UK is experiencing performance issues. The issue is under investigation and further updates are expected.

INVESTIGATING 4 months ago - at 11/18/2025 02:00PM

Performance degradation affecting mobile data services for IoT devices in the United Kingdom. The issue is being investigated by the local network provider.

Affected countries: GB

Latest Simbase outages

[External] - Data Instability - 1 day ago

[External] - Network signaling issues affecting device connectivity - 7 days ago

[External] - Data service degradation in Belgium - 16 days ago

[External] - Data roaming services disruption - 23 days ago

[External] - Mobile Data issues - about 1 month ago

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