Outage in Simbase
[External] - Mobile Network Connectivity Issue in UK
Resolved MinorIncident Report
A connectivity issue is affecting mobile network services in the UK. Devices may experience difficulties registering on the network and could face unstable data or SMS services. The issue appears to be isolated to one specific carrier, while other UK networks are operating normally.
Affected countries: GB
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/18/2025 03:20PM
[2025-11-18 15:13:20] - Incident status was updated to "resolved".
Summary: The reported issue has been confirmed as resolved.
MONITORING
4 months ago - at 11/18/2025 02:20PM
[2025-11-18 14:09:32] - Incident status was updated to "monitoring".
Summary: The root cause of the connectivity issue has been identified and a fix has been deployed. Devices are now successfully registering and data/SMS traffic is resuming. The situation will continue to be monitored to ensure network stability.
INVESTIGATING
4 months ago - at 11/18/2025 01:21PM
[2025-11-18 13:06:16] - Incident status was updated to "investigating".
Summary: An issue is affecting connectivity on a UK network. Devices attempting to roam on this network may experience registration problems, unstable data, or SMS service issues. Other UK networks are operating normally. Network partners are investigating the problem, and updates will be provided when available.
INVESTIGATING
4 months ago - at 11/18/2025 01:21PM
A connectivity issue is affecting mobile network services in the UK. Devices may experience difficulties registering on the network and could face unstable data or SMS services. The issue appears to be isolated to one specific carrier, while other UK networks are operating normally.
Affected countries: GB
Latest Simbase outages
[External] - Data Instability - 1 day ago
[External] - Data service degradation in Belgium - 16 days ago
[External] - Data roaming services disruption - 23 days ago
[External] - Mobile Data issues - about 1 month ago
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