Outage in Simbase
[External] - APN Connection Request Issues
Resolved MajorIncident Report
New APN connection requests are being rejected, potentially affecting mobile data connectivity for IoT devices. Existing connections remain unaffected. Technical teams are investigating and working on resolving the issue.
Affected countries: NL
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/16/2025 04:05PM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/15/2025 04:20PM
[2025-12-15 16:14:18] - Incident status was updated to "monitoring".
Summary: The reported issue has been resolved as of 17:00. Monitoring continues to ensure stability. The immediate cause has been identified, but further investigation into the root cause is ongoing.
INVESTIGATING
about 2 months ago - at 12/15/2025 04:00PM
[2025-12-15 15:52:09] - Incident status was updated to "investigating".
Summary: An issue affecting new APN connection requests is under investigation. Existing connections are not impacted. Technical teams are working to determine the root cause and full extent of the problem. Measures have been implemented to reduce the impact. Further updates will be provided.
INVESTIGATING
about 2 months ago - at 12/15/2025 04:00PM
New APN connection requests are being rejected, potentially affecting mobile data connectivity for IoT devices. Existing connections remain unaffected. Technical teams are investigating and working on resolving the issue.
Affected countries: NL
Latest Simbase outages
[External] - Data Session Issues - 2 days ago
[External] - Mobile data connectivity issues - about 1 month ago
[External] - APN Connection Request Issues - about 2 months ago
[External] - 3G Network Signaling Issue - about 2 months ago
[External] - Internet Connectivity Issues for Mobile Devices - about 2 months ago
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