Outage in Simbase
[External] - Data session establishment issues on Blue SIM profile
Resolved MinorIncident Report
Devices are experiencing failures when establishing data sessions on 4G networks using the Blue SIM profile. The issue is affecting a limited number of devices and is being investigated with the network operator.
Affected countries: XX
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 06/10/2026 05:21PM
[2026-06-10 17:18:52] - Incident status was updated.
Summary: The issue has been resolved with devices continuing to recover. A formal root cause analysis is pending and will be shared once available.
MONITORING
about 22 hours ago - at 06/10/2026 03:41PM
[2026-06-10 15:23:10] - Incident status was updated.
Summary: A fix has been applied to address the connectivity issue. Session counts are recovering and the situation continues to be monitored.
INVESTIGATING
1 day ago - at 06/10/2026 09:41AM
[2026-06-10 09:10:19] - Incident status was updated.
Summary: Investigating data session establishment failures on 4G network affecting a limited number of devices. Issue appears related to a previous fix and work is ongoing to identify and resolve the problem.
INVESTIGATING
1 day ago - at 06/10/2026 09:21AM
Devices are experiencing failures when establishing data sessions on 4G networks using the Blue SIM profile. The issue is affecting a limited number of devices and is being investigated with the network operator.
Affected countries: XX
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