Outage in Simbase
[External] - Data service degradation
Minor
June 11, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
Data service degradation affecting Green SIM profile. Devices may have difficulty establishing new data sessions. Existing sessions remain unaffected.
Affected countries: XX
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 06/11/2026 12:00PM
[2026-06-11 11:48:59] - Incident status was updated.
Summary: Performance degradation affecting data services for devices on a specific IMSI range has been identified. Devices may experience difficulties establishing new data sessions, while existing active sessions remain unaffected. Engineering teams are actively working to resolve the issue and the situation is being continuously monitored.
INVESTIGATING
about 3 hours ago - at 06/11/2026 10:41AM
[2026-06-11 10:06:45] - Incident status was updated.
Summary: Investigating degradation in data service performance. Devices may have difficulty establishing new data sessions. Existing sessions remain unaffected. Actively monitoring the situation.
INVESTIGATING
about 4 hours ago - at 06/11/2026 10:21AM
Data service degradation affecting Green SIM profile. Devices may have difficulty establishing new data sessions. Existing sessions remain unaffected.
Affected countries: XX
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