Outage in Simon Data

Data Processing Delays - 5/17/2023

Resolved Minor
May 17, 2023 - Started about 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Our data processing infrastructure is running behind due to a transient issue identified at 1206am EST. This is causing temporary delays in data delivery and should be resolved soon. No data has been lost and the system should be caught up shortly.
Components affected
Simon Data Pipes Simon Data Syncs
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/17/2023 07:43PM

This incident has been resolved.

MONITORING about 2 years ago - at 05/17/2023 05:05PM

The root cause of the data pipe delay has been identified and a permanent solution has been in place. Currently monitoring all pipe runs as they land on a delayed schedule.

INVESTIGATING about 2 years ago - at 05/17/2023 01:33PM

Our data processing infrastructure is running behind due to a transient issue identified at 1206am EST. This is causing temporary delays in data delivery and should be resolved soon. No data has been lost and the system should be caught up shortly.

Latest Simon Data outages

System outage - 2 months ago
Snowflake Partial Outage - 3 months ago

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