Outage in Simplero
AI Chat Bot on sites not working
Resolved MinorIncident Report
The service we use for chat bot (OpenAI) is currently down. As a result the AI chat bot on sites is currently not working.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/07/2025 01:51PM
AI Chat Bot on sites should be working again.
IDENTIFIED
12 months ago - at 05/07/2025 12:56PM
Actually, it was our own boo-boo.
We deleted a team-member who no longer works here from our OpenAI account, but our servers were using credentials associated to their user.
We are changing the credentials right now. Expect everything to be working in 20-25minutes.
IDENTIFIED
12 months ago - at 05/07/2025 12:41PM
The service we use for chat bot (OpenAI) is currently down. As a result the AI chat bot on sites is currently not working.
Latest Simplero outages
Email delivery delays - 3 months ago
Zoom integration errors - 3 months ago
Processing delays - 4 months ago
NMI outage - 7 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
