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Outage in Sinch

Delivery Issue Denmark - 3

Resolved Minor
May 19, 2026 - Started about 23 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Sinch experienced SMS delivery issues in Denmark affecting their EMEA SMS service from 04:47 to 10:29 UTC on May 19, 2026. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing or late delivery receipts. The service was fully restored after 5.4 hours of disruption.

We are currently observing delivery issues in Denmark - 3 Incident Start Time: 2026-05-19 04:47 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEA

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 05/19/2026 10:42AM

This incident has been resolved.

Incident Start Time: 2026-05-19 04:47 UTC
Incident End Time: 2026-05-19 10:29 UTC

INVESTIGATING about 21 hours ago - at 05/19/2026 07:18AM

We are continuing to investigate this issue.

INVESTIGATING about 23 hours ago - at 05/19/2026 05:19AM

We are currently observing delivery issues in Denmark - 3

Incident Start Time: 2026-05-19 04:47 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

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