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Outage in Sinch

Delivery Issue Angola - Africell

Resolved Minor
July 30, 2026 - Started 8 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

Sinch experienced SMS delivery issues on the Angola - Africell network beginning July 30, 2026 at 17:59 UTC, lasting approximately 7 hours. The incident affected the EMEA SMS component, causing delayed outbound and inbound messages as well as missing or late delivery receipts. The issue was resolved by July 31, 2026 at 03:45 UTC.

We are currently observing delivery issues in Angola - Africell Incident Start Time: 2026-07-30 17:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEA

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 07/31/2026 03:45AM

This incident has been resolved.

Incident Start Time: 2026-07-30 17:59 UTC
Incident End Time: 2026-07-31 01:08 UTC

INVESTIGATING 8 days ago - at 07/31/2026 03:43AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 07/31/2026 12:00AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 07/30/2026 09:43PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 07/30/2026 08:42PM

We are currently observing delivery issues in Angola - Africell

Incident Start Time: 2026-07-30 17:59 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

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