Outage in Sinch
Delivery Issue Angola - Unitel
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced an SMS delivery incident affecting the Angola Unitel network, lasting approximately 84 hours. The outage caused delayed outbound and inbound messages, along with missing and late delivery receipts on the EMEA SMS platform, stemming from a confirmed operator-side outage. The incident was resolved on August 4, 2026, following remediation efforts by the operator.
We are currently observing delivery issues in Angola - Unitel
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
The issue has been identified, the operator has confirmed an ongoing outage and is working to remediate the issue.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/04/2026 04:13AM
This incident has been resolved.
IDENTIFIED
5 days ago - at 08/03/2026 11:46AM
The operator is continuing to work on a fix for this issue.
IDENTIFIED
6 days ago - at 08/02/2026 11:01AM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 08/01/2026 10:03AM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 08/01/2026 01:29AM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 07/31/2026 09:15PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 07/31/2026 07:08PM
The operator is continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 07/31/2026 04:32PM
We are currently observing delivery issues in Angola - Unitel
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
The issue has been identified, the operator has confirmed an ongoing outage and is working to remediate the issue.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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