Outage in Sinch
Delivery Issue Martinique - Free Caraibe
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues on the Free Caraibe network in Martinique lasting approximately 10.9 hours, beginning August 17, 2026 at 21:26 UTC. The incident affected the LATAM SMS component, causing delayed outbound and inbound messages as well as missing or late delivery receipts. The incident was resolved by August 18, 2026 at 09:16 UTC.
We are currently observing delivery issues in Martinique - Free Caraibe
Incident Start Time: 2026-08-17 21:26 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/18/2026 11:00AM
This incident has been resolved.
Incident Start Time: 2026-08-17 21:26 UTC
Incident End Time: 2026-08-18 09:16 UTC
INVESTIGATING
4 days ago - at 08/18/2026 05:19AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 08/18/2026 02:27AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 08/18/2026 12:08AM
We are currently observing delivery issues in Martinique - Free Caraibe
Incident Start Time: 2026-08-17 21:26 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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