Outage in Sinch
Delivery Issue French Guiana - Free Caraibe
Resolved MinorIncident Report
Summary AI Generated
**Summary:** On August 17, 2026, Sinch experienced SMS delivery issues on the French Guiana - Free Caraibe network, affecting the LATAM SMS component for approximately 2 hours (21:26–23:29 UTC). The incident caused delayed outbound and inbound messages, along with missing and late delivery receipts. The issue was resolved by August 18 at 05:35 UTC.
We are currently observing delivery issues in French Guiana - Free Caraibe
Incident Start Time: 2026-08-17 21:26 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/18/2026 05:35AM
This incident has been resolved.
Incident Start Time: 2026-08-17 21:26 UTC
Incident End Time: 2026-08-17 23:29 UTC
INVESTIGATING
4 days ago - at 08/18/2026 02:27AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 08/18/2026 12:32AM
We are currently observing delivery issues in French Guiana - Free Caraibe
Incident Start Time: 2026-08-17 21:26 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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