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Outage in Sinch

Sinch Incident - FaxAPI

Resolved Minor
September 02, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

**Sinch FaxAPI Incident Summary** On September 2, 2026, Sinch's FaxAPI experienced intermittent request timeouts on the Send Fax endpoint at fax.api.sinch.com, lasting approximately 1.2 hours. The issue impacted API functionality, preventing reliable fax sending during the affected window. The incident was investigated by engineering and fully resolved by 15:03 UTC.

We are currently experiencing intermittent api request timeouts on the Send fax endpoint. Engineering is engaged and reviewing. Affected endpoint: fax.api.sinch.com We appreciate your patience and apologize for any inconvenience.
Components affected
Sinch API

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/02/2026 03:03PM

This incident has been resolved.

Incident Start Time: 2026-09-02 08:12 UTC
Incident End Time: 2026-09-02 13:55 UTC

INVESTIGATING 3 days ago - at 09/02/2026 01:55PM

We are currently experiencing intermittent api request timeouts on the Send fax endpoint. Engineering is engaged and reviewing.

Affected endpoint: fax.api.sinch.com

We appreciate your patience and apologize for any inconvenience.

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