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Outage in Sinch

Interruption of Stats database

Resolved Minor
September 03, 2026 - Started 1 day ago - Lasted about 17 hours
Official incident page

Incident Report

Summary AI Generated

Sinch experienced a Stats database interruption lasting approximately 17 hours that affected Campaigns and Campaigns API services in France. The issue was identified and a fix was applied during the incident, with monitoring continuing until full resolution was confirmed. Services were restored and the incident was resolved on September 4, 2026.

We are investigating

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 09/04/2026 02:33PM

This incident has been resolved.

MONITORING about 20 hours ago - at 09/04/2026 07:40AM

New Issue occurred

Service is available again

MONITORING 1 day ago - at 09/03/2026 09:44PM

We have identified the issue and have applied a fix.
We are currently monitoring the platform

INVESTIGATING 1 day ago - at 09/03/2026 09:43PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 09/03/2026 09:43PM

We are investigating

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