Outage in Sinch
Delivery Issue Mexico - AT&T
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues affecting AT&T Mexico on September 7–8, 2026, lasting approximately 1.3 hours. The incident impacted the LATAM SMS component, causing delayed inbound and outbound messages as well as missing or late delivery receipts. A fix was implemented and the incident was fully resolved by 01:36 UTC on September 8.
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-09-07 23:56 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 09/08/2026 01:36AM
This incident has been resolved.
Incident Start Time: 2026-09-07 23:56 UTC
Incident End Time: 2026-09-08 00:58 UTC
MONITORING
about 23 hours ago - at 09/08/2026 01:05AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 24 hours ago - at 09/08/2026 12:21AM
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-09-07 23:56 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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