Outage in Sinch
US1 - Site Degradation
Resolved MinorIncident Report
Summary AI Generated
Sinch's US1 site experienced performance degradation for approximately 2.8 hours on September 9, 2026, affecting ENUM, SMPP, HTTP, REST, SMS, and XML messaging components across US and Canadian regions. During the incident, clients were advised to redirect traffic to the redundant US7 site to minimize impact. The issue was identified and resolved by 07:14 UTC.
Dear Client,
We are currently experiencing a performance degradation on our US1 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US7 for the duration of this issue.
Affected Site: US1
Recommended Redundant Site: US7
Incident Start Time: 2026-09-09 04:13 UTC
Our engineers are currently investigating and additional information will follow as it becomes available.
Components affected
Sinch ENUM US Sinch SMPP - US Sinch Redhot XML (mBlox) Sinch SMS (Legacy ) Sinch SMPP - CA Sinch HTTP - US Sinch REST - US Sinch HTTP USTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 09/09/2026 07:22AM
This incident has been resolved.
Incident Start Time: 2026-09-09 04:13 UTC
Incident End Time: 2026-09-09 07:14 UTC
IDENTIFIED
about 4 hours ago - at 09/09/2026 06:36AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 6 hours ago - at 09/09/2026 04:47AM
Dear Client,
We are currently experiencing a performance degradation on our US1 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US7 for the duration of this issue.
Affected Site: US1
Recommended Redundant Site: US7
Incident Start Time: 2026-09-09 04:13 UTC
Our engineers are currently investigating and additional information will follow as it becomes available.
Latest Sinch outages
Delivery Issue Italy - Poste Mobile - about 15 hours ago
Delivery Issue Mexico - AT&T - 1 day ago
Delivery Issue - Romania - 2 days ago
Service Degradation - Conversation API WhatsApp - BR - 5 days ago
Interruption of Stats database - 6 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
