Outage in Sinch
Delivery Issue France - Orange
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues on the Orange network in France on September 21, 2026, lasting approximately 36 minutes (22:29–23:05 UTC). The incident affected outbound and inbound messages, along with missing and delayed delivery receipts for the EMEA SMS component. The issue was fully resolved by 23:05 UTC.
We are currently observing delivery issues in France - Orange
Incident Start Time: 2026-09-21 22:29 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/21/2026 11:49PM
This incident has been resolved.
Incident Start Time: 2026-09-21 22:29 UTC
Incident End Time: 2026-09-21 23:05 UTC
INVESTIGATING
1 day ago - at 09/21/2026 10:48PM
We are currently observing delivery issues in France - Orange
Incident Start Time: 2026-09-21 22:29 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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