Outage in Sinch
Delivery Issue Mexico - Izzi
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a minor SMS delivery incident affecting the Izzi network in Mexico on September 22, 2026, lasting approximately 2.3 hours. The issue impacted SMS traffic on the LATAM platform, causing delayed outbound and inbound messages, as well as missing and late delivery receipts. The incident was resolved by 05:31 UTC.
We are currently observing delivery issues in Mexico - Izzi
Incident Start Time: 2026-09-22 03:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/22/2026 06:03AM
This incident has been resolved.
Incident Start Time: 2026-09-22 03:05 UTC
Incident End Time: 2026-09-22 05:31 UTC
INVESTIGATING
1 day ago - at 09/22/2026 04:51AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 09/22/2026 03:47AM
We are currently observing delivery issues in Mexico - Izzi
Incident Start Time: 2026-09-22 03:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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