Outage in Singlewire Software

Visitor Aware email sends Impacted

Resolved Major
May 30, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

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Outage Details

Visitor Aware is currently experiencing an issue with emails not being sent. This includes automatic emails sent from the system. The team is investigating the issue.
Components affected
Singlewire Software Visitor Aware
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/02/2025 02:10PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 05/30/2025 09:05PM

We are continuing to investigate issues with Visitor Aware email sends. Our next update to this incident will happen at 6pm central time or when we have identified a solution.

INVESTIGATING about 1 month ago - at 05/30/2025 07:17PM

We are continuing to investigate issues with Visitor Aware email sends. Our next update to this incident will happen at 4pm central time or when we have identified a solution.

INVESTIGATING about 1 month ago - at 05/30/2025 02:49PM

Visitor Aware is currently experiencing an issue with emails not being sent. This includes automatic emails sent from the system. The team is investigating the issue.

Latest Singlewire Software outages

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Visitor Aware Service Outage - 3 months ago
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