sipgate Outage History

sipgate experienced increased latency in AI Agents response times due to a technical problem with an external partner, also affecting AI Summaries and AI Transcriptions in the sipgate app with delayed responses. The telephony service was impacted for 4 hours before all systems returned to normal operation.

A faulty update prevented the sipgate app from starting for some Windows users. Users were advised to use the web version as a workaround and later instructed to uninstall and reinstall the app from the official download page. The incident was resolved after 51 minutes.

A faulty update prevented the sipgate app from starting for some users. The issue affected app functionality for approximately 8 days. The problem was resolved by having users uninstall and reinstall the app from the official download page.