Outage in Siteimprove

Platform – Intermittent Login Issue

Resolved Minor
September 14, 2022 - Started over 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

Uh oh! We seem to be having a problem. Our team is making every effort to get things up and running again. You may be experiencing an intermittent issue with logging into the platform. We’ll have an update at the top of the hour. Stay tuned!
Components affected
Siteimprove Platform Siteimprove API / Integrations

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 09/15/2022 03:30AM

Don’t fret! A fix has been put in place and we’re checking in to make sure logins are working correctly.

You should now see the platform responding as expected when trying to log on.

We’ll have an update at the top of the hour. Stay tuned!

INVESTIGATING over 3 years ago - at 09/15/2022 03:03AM

We are still investigating this issue.

You may be experiencing intermittent login issues when attempting to access the platform.

We’ll have an update at the top of the hour. Stay tuned!

INVESTIGATING over 3 years ago - at 09/15/2022 01:58AM

We are still investigating this issue.

You may be experiencing intermittent login issues when attempting to access the platform.

We’ll have an update at the top of the hour. Stay tuned!

INVESTIGATING over 3 years ago - at 09/15/2022 01:00AM

We are still investigating this issue.

You may be experiencing intermittent login issues when attempting to access the platform.

We’ll have an update at the top of the hour. Stay tuned!

INVESTIGATING over 3 years ago - at 09/14/2022 11:50PM

Uh oh! We seem to be having a problem.

Our team is making every effort to get things up and running again.

You may be experiencing an intermittent issue with logging into the platform.

We’ll have an update at the top of the hour. Stay tuned!

Latest Siteimprove outages

Platform UI Not Rendering - 28 days ago
Siteimprove Platform Login Errors - 3 months ago
Degraded Performance: Analytics / Usability - Data Delay - 4 months ago
Platform –Login Issues for Some Users - 8 months ago
Platform – Outage - 9 months ago

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