Siteimprove experienced degraded performance in their crawler and linkchecker services, where sites were successfully queued for scanning but some scans failed to complete properly. The issue affected a limited number of customers over a 28.1-hour period. The development team implemented a fix and monitored the results before fully resolving the incident.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue causing delays in Siteimprove’s crawler and linkchecker processing. Sites are successfully entering the queue for scanning; however, some scans are not completing as expected.
This issue appears to be affecting a limited number of customers. Our development team is aware of the behavior and is actively working to restore normal processing.
We will provide updates here as more information becomes available.
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