Outage in SketchUp

Service Interruption on Live Components Service(s)

Resolved Minor
February 02, 2025 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

Dear Customer, ⚠️ Service Alert: We are experiencing degraded performance in our production environment. Our team is actively investigating the issue and working to resolve it as quickly as possible. The following services are affected:Live ComponentsWe appreciate your patience and will provide updates once we have more information.
Latest Updates ( sorted recent to last )
INFORMATIONAL 4 months ago - at 01/26/2025 09:14PM

Dear Customer,

⚠️ Service Alert: We are experiencing degraded performance in our production environment. Our team is actively investigating the issue and working to resolve it as quickly as possible. The following services are affected:Live ComponentsWe appreciate your patience and will provide updates once we have more information.

INFORMATIONAL 4 months ago - at 02/02/2025 09:37PM

Status Update:The production process is currently under investigation due to an identified issue. Our team is actively looking into the root cause, and we are working to resolve the problem as quickly as possible. We will continue to provide updates as more information becomes available.Thank you for your understanding and patience.

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